Frequently Asked Questions
Manage Your Subscription Online
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When will I get my first print issue?
Expect your first issue to arrive within 6-8 weeks after subscribing. Usually the first print issue you receive is the next issue published after your subscription purchase. Digital access begins immediately.
How do I activate my subscription online?
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How do I find my account number?
Print subscribers can find their account numbers on the address label of their issues, highlighted below. It is numeric only, five to eight digits long, and does not include any letters, symbols, or leading zeroes. Therefore, if your mailing label shows SCA0001234567/0#, your account number is 1234567. Account number highlighted in sample label below.
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I have a free trial subscription. How do I cancel it?
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Can I get a subscription in another language?
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Institutional digital Licenses are available from Springer Nature. Please visit the Springer Nature page for librarians, or this FAQ for more information about the Institutional License.
I purchased a digital issue - how do I get access to it?
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I have more questions!
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